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How to Say it: Creating Complete Customer Satisfaction
Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service
Hardcover  |  Mar 5, 2013
Book
How to Say It: Be Indispensable at Work
Winning Words and Strategies to Get Noticed, Get Hired, andGet Ahead
Paperback  |  Apr 5, 2011
Book
How To Say It for First-Time Managers
Winning Words and Strategies for Earning Your Team’s Confidence
Paperback  |  Apr 6, 2010
Book
Paperback  |  Aug 1, 2001
Book
How to Say It at Work
Power Words, Phrases, and Communication Secrets for GettingAhead
Ebook  |  Oct 7, 2008
Book
Paperback  |  May 27, 2005
Book