“Fisher and two colleagues associated with the Harvard Negotiation Project, Harvard Law School, spell out conflict resolution techniques useful at the international level, and also in other contexts.”—Book News, Inc.
Table of Contents
Introduction: Why This Book?
1. Look Forward with a Purpose 2. Step into Their Shoes 3. Focus on Their Choice 4. Generate Fresh Ideas 5. Formulate Good Advice 6. Help Change the Game Conclusion: Ask a Different Question