Reinventing Government

Reinventing Government

The Five Strategies for Reinventing Government

David Osborne
Ted Gaebler

Format
Paperback
Price
$18.00
 
  • Paperback
  • ISBN 9780452269422
  • 432 Pages
  • Plume
  • Adult

Overview

“A landmark in the debate on the future of public policy.”—The Washington Post.

Table of Contents

Acknowledgments
Preface
Introduction: An American Perestroika
1. Catalytic Government: Steering Rather Than Rowing
2. Community-Owned Government: Empowering Rather Than Serving
3. Competitive Government: Injecting Competition into Service Delivery
4. Mission-Driven Government: Transforming Rule-Driven Organizations
5. Results-Oriented Government: Funding Outcomes, Not Inputs
6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy
7. Enterprising Government: Earning Rather Than Spending
8. Anticipatory Government: Prevention Rather Than Cure
9. Decentralized Government: From Hierarchy to Participation and Teamwork
10. Market-Oriented Government: Leveraging Change Through the Market
11. Putting It All Together

Appendix A
Appendix B
Notes
Index

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