Safe Shopping

Penguin Group (USA) understands the need to prevent online fraud. To do so, we rigorously employ industry standard security measures involving both hardware and software. We also employ best practices with regard to any information we collect to complete your purchase, using it only for the intended purpose. All information collected is transferred through secure channels at the highest level of encryption supported by your web browsing software.


How do we keep your information secure?

We use SSL (Secure Socket Layer) to encrypt any information you send to us during the check out process.

This encryption standard, the most widely used on the internet, prevents any information you send to us from being read by unauthorized parties. Only when your information has been been passed to our secure servers, housed in a physcially secure location and protected by firewall software, is your transaction processed.

Your credit card information is employed only for your purchase with Penguin Group (USA). Your information is vetted by a merchant bank to ensure that all credit details are accurate and represent a genuine purchase. Otherwise, none of your information is viewed by or provided to anyone other than authorized Penguin Group (USA) staff.

If you have further questions or concerns regarding Safe Shopping on the Penguin Group (USA) web site, you can contact us at the addresses and phone numbers below.

Penguin Group (USA)
375 Hudson Street
New York, NY 10014
phone: 212.366.2000



If ordering eBooks, please ensure that your eBook software supports the format you are ordering. To protect copyrights in the digital environment, the eBook file may be encrypted and MAY NOT BE PRINTABLE or otherwise reproduced.

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